After-sales Service
Shuangxing Kewei attaches great importance to feedback from every customer and has established a standardized closed-loop after-sales handling workflow. If you have any questions or encounter abnormal issues during product use, you may contact our dedicated service channels to submit your feedback without delay.
After communication and confirmation, we will arrange product return for inspection. Our professional quality inspection department will conduct special testing and analysis to objectively identify the root cause of the problem. If testing confirms the defect originates from the product itself, we will provide corresponding solutions such as product replacement or supplementary delivery in line with our after-sales standards to fully address your demands.
Service
